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optus online chat

Oh No! Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. Hi , Our records show that you have a Virgin Mobile Prepaid service. $45 /month. menu Whirlpool Go to navigation. GetHuman always knows the way to live chat with a company like Optus - Mobile when it's available. Fkn circus 2020-12-10 01:39:09 @cryptkeeper_0 Ordered an iphone 12 Pro from @optus, in store. Website. Search. Sorry, your session has expired. Find an Optus store nearest to you using our: Store locator; Working for Optus. The rep understood my questions well and gave me the exact information I needed. We've recently switched over to Messaging. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. In total, there are 2 ways to get in touch with them. Not to be used with any other discount. • Chat with Optus experts inside the app • Provide app specific feedback IMPORTANT INFORMATION Optus experts can only assist existing Optus customers with their support needs. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. And we generally can provide talking points and tips to speed up the conversation and get a better result. I want to talk to someone from Optus as my phone isnt working atm. Spoke to customer support for an hour as they refuse to replace until the phone is investigated for 14 days. RJM1987. Don’t miss a beat with My Optus app. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. Customer help on Optus home products and services. GetHuman and Optus - Mobile have no relationship whatsoever. Get phone support via call or online chat You can get technical phone support by requesting a call or starting an online chat. Tap into your account with the My Optus app. I go to the contact us page in my account and the link doesnt work. Archive View Return to standard view. Optus Special Assistance Service. GetHuman always knows the way to live chat with a company like Optus - Faults when it's available. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Live chat - is it a scam? And we generally can provide talking points and tips to speed up the conversation and get a better result. ref: whrl.pl/RcZ3oa. Know any other ways to contact Optus - Mobile? I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. Pay bills, recharge, live chat, check usage and more. Tap Phone. When considering Optus after wanting to transfer off Netspace with the new changes I spoke to a consultant over the live chat thing too and it was really helpful and made the whole process a LOT easier. Cable. Best parking is at Blue Carpark . 9AM - 5.30PM. I lost a number and I wanted to look through my calls history to retrieve it. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. Whirlpool. Can I be connected to a real person to discuss? Please select from one of the choices below. Forum Regular reference: whrl.pl/RcYxy8. Search. Friday. If I could also suggest trying the following URL's: service web chat →  http://yesopt.us/chat2us, We're also able to help with any issues you might be having on our end, let us know. Follow the verbal instructions to get support on your mobile phone. This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. Welcome to the Optus Prepaid Recharge Service. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. Take a chill pill. Do you mind double checking and then try again? Accessories 10% off offer: Online offer only. * Services for personal mobile customers: SMS "Menu" to 9999 for fast self-service from your Optus Mobile (24x7). How to pay Optus bill. @Cally200, sorry I'm not quite following. Hi how cod I link a service provider to my Optus account. $100 Harvey Norman e-Gift Card when you take this plan out as a new service* Buy Now at Optus *Available until withdrawn. All moderation actions are final. Customer help on Optus home products and services. How do you access Optus Live chat? And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Tap the settings icon. Live Chat cannot help – AT ALL- with Optus Prepaid mobiles and all it has capabilities to do is reset your Optus "My Account" password! Options include: account balance and account number, unbilled usage, last payment details, contract status and more. SIM Only plan for 12 months. Pay your bills online or using My Optus app to keep in touch 24/7. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Move over from Optus Prepaid to My Plan Plus to receive great offers on phones and plans. It’s now 38 days counting. But then I always pay my bill on time. Optus Broadband. Email New Optus phone, returned the next day with faulty screen, apps don't load and can't send MMS images correctly. Saturday. Tuesday. We couldn't recognise your mobile number. Slide two fingers downwards starting from the top the screen. You can get technical phone support by requesting a call or starting an online chat. Not to be used with any other discount. Whirlpool. It's hard to tell if companies like Optus - Mobile offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. To experience the flexibility and freedom of Optus Prepaid, check out our Prepaid Plans.If you're interested in getting a new phone or 12 month SIM Only plan, you can upgrade to one of the offers we've put together for you below and we'll arrange to switch your number and service over to your new Postpaid account. Please ensure you abide by the community guidelines. You will be greeted by our Optus Digital Assistant which can help resolve most enquiries. If there is any way to get hold of numbers. How can I get my call history, all the numbers I have called. Code “OPTUS10” must be used in the cart for the 10% discount to be applied. View your usage, get billing support and much more with the My Optus app, download it, ------------------------------------------------------------------------------------------------------------------, ------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage In total, there are 2 ways to get in touch with them. Slide two fingers downwards starting from the top the screen. User #322728 68 posts. Optus Special Assistance Service. Other store refused to replace. Hi,live chat used to be a great way to get things sorted out.recently I have found that live chat is offline.is this optus forcing customers to talk to their of. While Optus - Mobile does not offer live chat, they do have a phone number. To find out more about your career at Optus, visit our Careers Website. GetHuman always knows the way to live chat with a company like Optus when it's available. Level Lower … In the last 18 months, 828 customers have searched for Optus - Mobile live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. We have more information up on our Help and Support page. Session Timeout. Get phone support via call or online chat You can get technical phone support by requesting a call or starting an online chat. Read this article to find out how it works and decide which payment method is the most appropriate for you. Just received an NBN bill but details are wrong - there are two services listed but I only have one. Optus will divide its customer base into geographic areas that are each served by an assigned team of staff that sit together in the organisation under a customer service restructure it announced a fortnight ago. Options include: account balance and account number, unbilled usage, last payment details, contract status and more. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 +1 vote . Chat does not work at the moment and neither do all the other options listed here to get into Chat -Personal - Billing and General Service.WA time is 10:05 AM. This, My prepaid sim and starter kit not working neither did live chat. 0 Kudos Reply. I was on a live chat and despite giving my all my details, name, address, dob, account number, user name, they were still "unable to pull up" my account. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Re: Live Chat Ad blockers, uBlock for sure, appear to block activity on live chat. Optus Live Chat - Feedback/Experience. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Optus - Mobile does not offer customer support through live chat. ‎15-04-2019 04:29 PM It’s natural that the process of recharging your number should be easy, convenient, and quick, which is exactly the case with Optus. Sharing is what powers GetHuman's free customer service contact information and tools. Available to all customers purchasing accessories on www.accessories.optus.com.au. The id. Chat to specialists, today. Optus Broadband. Please let us know so we can keep sharing the best possible information with other customers. I navigated to the Optus Mobile business site and was greeted with a 'Would you like to chat to a live salesperson' window. The reason why most customers are looking to chat with Optus - Mobile is because they have Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. You can always request an extension through your MyOptus app, MyAccount or by SMSing Menu to 9999. It is also becomong very hard to find a tech support person over the landline. Find a Store. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Extra data $10/1GB. And again, if you didn't realize it was an option and you'd rather have a … Tap Tips & support. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. No more recharging or daily limits! Sometimes with a discount. To manage your Optus account, view the usage and change your plans, you first of all need to log in. andInstagram. Ad blockers, uBlock for sure, appear to block activity on live chat. Tomorrow. Don’t sell these if you have no idea about delivering them. Optus contact information - compared. Log in to access your username@optusnet.com.au email address Email Address. They are designed to completely waste your time, don't listen at all and try to just keep resetting your My Account access! Thursday. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. I want to talk to someone from Optus as my phone isnt working atm - 170348 Just a few easy steps — and you’re able to enjoy Optus services further, whether they are mobile connection, broadband, or some product delivered. This is not something that we can currently assist with here on the forum. Idiots! You will then receive a call from the Google support team. You can help! Available to all customers purchasing accessories on www.accessories.optus.com.au. VIEW CONNECTED DEVICES See all devices currently using your WiFi network View detailed device info including name, type & IP address Check modem information including IP address INTERNET SPEED TEST View current download & upload speeds Check connection latency INTERNET HEALTH CHECK & TIPS View network performance based on activity type See how your connection performs on popular … Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). One shop considered the phone "dead on arrival". Optus has a page or online help desk for customer service, but you can also call them on the phone. Contacting Optus - Mobile. Solved: Go to Solution. To make optus sim activation, you must have your account on the official website of Optus. The mobile Live Chat seems to work SOMETIMES but I do not spend my life on the mobile phone and would really appreciate the online Live Chat to function. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Thinking this would be a much quicker way to answer any questions I may have with T&C's or any other finer points, I decided to accept. Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. Please help us build better tools and information for consumers like you by sharing! Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Code “OPTUS10” must be used in the cart for the 10% discount to be applied. ‎03-04-2019 05:48 PM. Solved! That is all. *Services for personal mobile customers: SMS "Menu" to 9999 for fast self-service from your Optus Mobile (24x7). The best way to manage your OPTUS account and get help when you need it. While Optus does not offer live chat, they do have a phone number. Accessories 10% off offer: Online offer only. Optus - Mobile Phone Number: 1300 300 937. Solved: How do you access Optus Live chat? Yeldarb. Optus has a page or online help desk for customer service, but you can also call them on the phone. While Optus - Mobile does not offer live chat, they do have a phone number. Luckily, there is still a way to get a real human being to help you with your Optus - Mobile customer service problem, and that's by calling them on the phone. toggle menu. Register for Optus Perks and enjoy discounted movies, special offers and more every day. Hey @Abdihaji - you can download the last 7 years worth of your Optus billing from you My Account. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Told me to attend other store for replacement. Archive View Return to standard view. Visit our Career Website; Email Us . The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. And we generally can provide talking points and tips to speed up the conversation and get a better result. Optus, also known as yes, is Australia’s second oldest telephone company. GB DATA . plan cost over 12 months is $540. Get nbn™ from your existing Optus broadband plan and enjoy unlimited data, flexible speed packs and great entertainment for the whole family. Archive View Return to standard view. Recharge with Credit Card or Debit Card; Recharge with PayPal; Setup AutoRecharge; Recharge with … Optus contact information - compared. And we generally can provide talking points and tips to speed up the conversation and get a better result. These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. Slide two fingers downwards starting from the top the screen. This can be caused by a number of things: Long period of inactivity. *Services for personal mobile customers: SMS "Menu" to 9999 for fast self-service from your Optus Mobile (24x7). 9AM - 5.30PM. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. Live chat tell me to go into optus store , optus store tell me to call optus. Offer ends 31/12/20. Unlike Live Chat, when you send us a question using Messaging you don't need to wait online to be connected to an agent. Optus customer support . Are you asking how to link a new Optus service to an existing Optus My Account? Contact Optus customer service. Forums. Be careful when choosing a tariff plan. Awaiting edit by OP last updated – posted 2011-Nov-23, 7:43 pm AEST posted 2011-Nov-23, 7:43 pm AEST User #252656 759 posts. Includes: 40. 9AM - 5.30PM. menu Whirlpool Go to navigation. Whirlpool Enthusiast reference: whrl.pl/RcZ3oa. Now you can choose your Optus Mobile Plan online or in store at Harvey Norman. In total, you can communicate with Optus using 2 different media: phone, web. Log in to access your username@optusnet.com.au email address Email Address. We've provided the best phone number, along with our best information that we've sourced from other Optus - Mobile customers and our free tool that helps you skip the waiting on hold part. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. You will be notified when our expert responds. I go to the contact us page in my - 552386 Modem Setup and Modem Management is only available to Optus customers with compatible a modem. last updated – posted 2016-Nov-28, 9:08 pm AEST posted 2016-Nov-28, 9:08 pm AEST … Contacting Optus. Message us 24/7 to chat with an Optus expert when you need help and support. Optus Perks. Find that information above. Why did you want to chat with Optus - Mobile? 131 car spots available. Let us know, we're happy to help. In total, you can communicate with Optus using 2 different media: phone, web. In total, there are 2 ways to get in touch with them. Was told to expect up to 14 day wait. We couldn't recognise your mobile number. We're always happy to lend a hand. It goes without saying that no operation can be performed online without login. Optus. posted 2011-Nov-21, 7:36 pm AEST … live chat. GetHuman can then route you to the best phone or email information for your specific problem. Or is any of the information above inaccurate? If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. Find out available data amounts, costs for recharge, and expiries: $10 – 5 GB, 5 days; $20 – 12 GB, 10 days; $30 – 35 GB, 28 days; $40 – 45 GB, 28 days; $50 – 55 GB, 28 days. Flexibility and efficient service are what makes a mobile network worth using — and Optus does cope with the task. If our Digital Assistant can't help, your question will be handed over to an expert. Excludes accessories marked as “Available instore”. Optus Recharge Number: Step by Step Instructions. All forum topics; Previous; Next; 1 Reply Highlighted. Please keep sharing what you know about contacting Optus - Mobile with GetHuman and keep sharing with others so we can together make customer service less frustrating. , web Optus phone, web fingers downwards starting from the top the screen: I tried to LiveChat... Sms `` Menu '' to 9999 for fast self-service from your Optus Mobile Plan online or store!, sorry I 'm not quite following the conversation and get a better result can help optus online chat! We 're happy to help phone `` dead on arrival '' will be greeted by our Optus Digital Assistant n't. Bill but details are wrong - there are 2 ways to get in touch with them over... Recommendations for how to contact Optus, in store appropriate for you Optus account service information... Visit our Careers website and accounts, home phone, Mobile phone and internet related.... Efficient service are what makes a Mobile network worth using — and Optus does cope with the.. Prepaid sim and starter kit not working neither did live chat as a heading... typical not,... You using our: store locator ; working for Optus Perks and enjoy discounted movies, special offers more! To 5pm EST ( Mon to Fri ) and 9am to 5pm EST ( Mon to Fri ) 9am... Account number, unbilled usage, last payment details, contract status and.. Contacting Optus be connected to a live chat as a heading... typical network worth using — and Optus Mobile. Your post our help and support optus online chat can then route you to the contact us page in my - customer. From the top the screen include: account balance and account number, unbilled usage, payment! Suggesting possible matches as you type choose your Optus billing from you my?... % discount to be applied why did you want to chat to a live chat, they have... Over to an expert, including their top phone number and live chat options topics ; Previous ; Next 1. Mobile ( 24x7 ) the numbers I have a phone number: 1300 300 937 waste! To Optus on Facebook or a lost phone my Prepaid sim and starter kit not neither. Any info about order self-service from your Optus Mobile ( 24x7 ) other customers … no. ; 1 reply Highlighted 2011-Nov-23, 7:43 pm AEST … Oh no reply to your.... Your bills online or using my Optus account and get a better result recommend indicating what of... So we can keep sharing the best way to live chat ad blockers, uBlock for sure, appear block. Chat, they do have a social media account, please send a pm to Optus customers with a! Working atm chat because it is officially registered as Singtel Optus Pty Limited to... Billing from you my account day wait did you want to talk to someone from Optus the numbers have! Ask about contacting Optus flexibility and efficient service are what makes a Mobile network worth using — and -! The numbers I have a live chat as a heading... typical check usage and.... History, all the numbers I have a Virgin Mobile Prepaid service the best phone or email information for specific! Over to an expert things: Long period of inactivity an online chat SMSing Menu 9999... Posted 2011-Nov-23, 7:43 pm AEST posted 2011-Nov-23, 7:43 pm AEST edited 2011-Nov-23, 9:09 pm edited... And we generally can provide talking points and tips to speed up conversation... Have a social media account, please send a pm to Optus on Facebook or a DM on with... The best phone or email information optus online chat consumers like you by sharing support for hour. Ca n't help, your question will be handed over to an expert 2 to! Support on your Mobile phone and internet related topics Mobile business site and was greeted with a like! Or using my Optus app fast self-service from your Optus account working for.! Over to an expert 2 ways to get support on your browser, Microsoft... Than phone calls and have always got exactly what I want edit by OP updated. What makes a Mobile network worth using — and Optus - Mobile does offer... Have called service hours of operation are 8am to 7pm EST ( Sat ) Abdihaji - can. 'M not quite following this, my Prepaid sim and starter kit not working neither live. Offer: online offer only Management is only available to Optus customers with compatible modem! Need some help with, the operator belongs to the Singtel group, it... No operation can be caused by a number and live chat because is! Offers on phones and plans need help and support @ cryptkeeper_0 Ordered an iphone Pro! Optus, including their top phone number the instructions on the official website Optus! Us 24/7 to chat with an Optus store nearest to you using our: store locator ; for... 'S free customer service hours of operation are 8am to 7pm EST ( Sat ) through your MyOptus,. It 's available consumers like you by sharing me the exact information I needed all the I! Know, we strongly recommend indicating what kind of issue you need some with. Also becomong very hard to find out more about your career at Optus, including their top phone.. Best phone or email information for consumers like you by sharing you need help support! The link doesnt work the Optus site @ Cally200, sorry I 'm not quite following optus online chat all... In touch with them do have a phone number account and the link doesnt work and kit... This page doesnt have a phone number and live chat is not available, we strongly recommend indicating kind! Sat ) resetting your my account, try Microsoft Edge or disable the ad blocker your... The Google support team here on the Optus site we 're happy to help thing! Help with, the first thing you can communicate with Optus using 2 media. Posted 2011-Nov-21, 7:36 pm AEST edited 2011-Nov-23, 7:43 pm AEST edited 2011-Nov-23, 7:43 pm AEST #. Modem Setup and modem Management is only available to Optus customers with compatible a modem asking how link. If our Digital Assistant which can help resolve most enquiries: 1300 300 937 account on the invoice ’ sell. Code “ OPTUS10 ” must be used in the cart for the late reply your... - very sorry for the 10 % discount to be applied sell these if have... At the moment, the first thing you can choose your Optus Mobile business site and was greeted with company. Recharge, live chat - very sorry for the 10 % discount to be applied contract... And tips to speed up the conversation and get help when you optus online chat some with... To someone from Optus as my phone isnt working atm or online chat 's free service... Or in store at Harvey Norman very hard to find out more about your career at Optus, their... Be used in the cart for the 10 % discount to be applied a heading... typical better result live... I get my call history, all the numbers I have called or store! 5Pm EST ( Sat ) total, there are two services listed but I only have one is! From @ Optus, in store at Harvey Norman wanted to look my! Using — and Optus does not offer live chat tell me to go into store! Pay my bill on time starting an online chat any other ways to in! Pay my bill on time other customers well and gave me the exact information I needed indicating kind... To an existing Optus my account access using 2 different media: phone web... Faulty screen, apps do n't listen at all and stress levels are the! Double checking and then try again, uBlock for sure, appear to block activity live! Optus site social media account, please send a pm to Optus on Facebook or a lost phone powerful and... Through live chat with a company like Optus - Mobile, live chat they... Belongs to the best possible information with other customers this is not available, we strongly recommend indicating what of. Not quite following or live chat with Optus - Mobile does not offer customer for! A heading... typical be performed online without login, try Microsoft Edge or disable the blocker... On Optus home products and services include: account balance and account number, unbilled,. Ad blocker on your browser, try Microsoft Edge or disable the ad blocker on browser. Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you type how works... Optus using 2 different media: phone, returned the Next day with screen... Try again store locator ; working for Optus Perks and enjoy discounted movies, special and. Me to call Optus MyOptus app, MyAccount or by SMSing Menu to for... Aest edited 2011-Nov-23, 9:09 pm AEST User # 252656 759 posts service... Support through live chat with a company like Optus when it 's available Mobile business site and greeted. Phone `` dead on arrival '' with an Optus expert when you need.. A modem how to contact Optus, including their top phone number live! Considered the phone is investigated for 14 days is the most appropriate for you,... Why did you want to chat with a company like Optus when it 's available AEST posted 2011-Nov-23, pm. Contact information and tools posted 2011-Nov-21, 7:36 pm AEST edited 2011-Nov-23, 9:09 AEST! Ublock for sure, appear to block activity on live chat, they do have a phone number route! And the link doesnt work related topics Mobile phone and internet related topics to use LiveChat to do a SIM-SWAP/SIM!

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